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Refund policy

Returns & Refunds Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return under the following conditions:

Return Conditions

Items must be unworn, unused, and in their original packaging. The product must also be undamaged and in the same condition as when you received it.

Non-Returnable Items

For hygiene and product integrity reasons, certain items cannot be returned. These may include:

Earrings
Sale or clearance items
Bespoke or custom-made products

Return Shipping

Customers are responsible for return shipping costs, unless the item received is faulty or incorrect.

Faulty or Incorrect Items